At Elun Hygiene Limited, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website or interact with our services.
1. Personal Data We Collect
When you use our site, we may collect:
- Metadata: Information on browser type, operating system, IP address (anonymized), referral page, time of access, and use data.
- Account info: Name, address, email, password, phone number, delivery details, and payment information if you create an account or place an order.
- Product orders: Details of purchases, amounts, order dates/status, returns, and customer care requests.
- Sweepstakes & Promotions: Data needed for participation, such as name, address, and email.
- Health-related data: Inferred from certain product orders, treated as sensitive and protected as required by law.
2. How We Use Your Data
We use personal data to:
- Enable and improve website access and functionality
- Process and fulfill product orders
- Communicate about orders, support, and promotions
- Analyze usage for service improvements
- Deliver tailored marketing, always in compliance with applicable law
- Fulfill legal obligations and defend against claims
3. Third-Party Sharing
We may share personal data with trusted service providers (IT, payment, marketing) who act under our instructions and employ security safeguards. Data may also be shared with authorities, consultants, or partners where required by law, or in connection with mergers and acquisitions.
4. International Data Transfers
Your data may be stored and processed outside your country of residence. We maintain safeguards for international transfers, relying on legal mechanisms such as Standard Contractual Clauses, approved codes of conduct, or binding corporate rules.
5. Legal Basis for Processing
We process your personal data on the basis of consent, contractual necessity, legitimate interests, or compliance with statutory obligations, as appropriate.
6. Your Rights
You have rights under law to:
- Access, correct, or delete your data
- Restrict processing or object to certain uses, including marketing
- Data portability
- Withdraw consent at any time with future effect
- To exercise your rights, please contact info@elun.co.uk.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, improve site performance, and support advertising. You may accept or reject cookies and withdraw consent at any time. See our Cookie Policy for details.
8. Data Retention
We retain your data only as necessary for providing services, fulfilling orders, complying with laws, and defending legal claims. Data may be stored longer when required by law or legitimate interests.
9. Updates
Our Privacy Policy may change over time. The latest version is always available on our website.
10. Contact
For privacy questions or to exercise your rights, contact:
Email: info@elun.co.uk
Mail: Elun Hygiene Limited, Compliance Team, Elun Hygiene Limited, Monkton, Scotland, UK, KA92RJ